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Transactions

The Transactions report lists one row per payment, newest first, filtered by payment date.

What the report answers

It sits third in the Customers tab group, defaulting to the last 12 months of payment activity.

Summary cards

CardWhat it counts
GrossTotal successful payment volume in the range, before refunds.
RefundsMoney refunded to customers in the range.
NetPayment volume after subtracting refunds.
CountThe number of payments in the range.

All four honor the active filters and search, so with the default filters the Amount column adds up to exactly Net.

Filters

FieldWhat it doesDefault
All typesRecurring (a subscription charge) or Single payment (a one-off).All types
All statusesSucceeded, Refunded or Failed.All statuses (behaves as Succeeded, which includes refunded rows and excludes failed ones)
All plansMatches the linked subscription's plan name or a one-off product label, though the dropdown only lists plan names.All plans
All currenciesAppears only when the account holds payments in more than one currency.All currencies
All methodsAppears only when at least one payment carries a payment method.All methods
SearchMatches the customer's email address, the subscription's plan name, or a one-off product label.empty
The filter bar on the Transactions report: a date range set to the last 12 months, then menus for status, type, plan, source, currency and payment method, with a group-by menu, a search box and an Export CSV link below.
Succeeded payments by default. Failed and refunded are one pick away in the status menu.

Columns

ColumnWhat it shows
DateThe payment date.
CustomerThe email address, as a button that opens the drawer.
TypeRecurring or Single payment.
Tenure"new" when this is the customer's earliest payment SSA holds, otherwise "returning". This is a different meaning of tenure from the band grouping on Subscriptions.
Plan / productThe linked subscription's plan name, or a one-off product label.
SourceThe connected provider it came from.
StatusSucceeded, Failed, or Refunded (shown whenever any amount has been refunded).
AmountThe payment amount minus any refund. A partial refund shows the remainder; a full refund shows zero.

Sorting and grouping

Date, Amount and Status are sortable.

  • Group by Type, Plan / product, Month, New vs returning, Source or Payment method.
  • Month is the one true accordion here: each row carries a real total for the whole month, not just the current page, and opening it loads that month's payments, with a link to see every one when there are more than twenty-five.
  • Type, Source and New vs returning show the raw stored value in their group header (for example "recurring", "stripe" or "new").
  • There is no Status grouping, because that would mean the linked subscription's status, which a one-off payment does not have. Use the Status filter instead.

The drawer

Clicking a customer name here opens the same drawer described under Customers and the customer drawer.

Export