Help, and how fast it comes.
Free plugin
Read the docs first; most questions are answered there, with screenshots.
The plugin's support forum on WordPress.org is the place to ask, and I answer every topic.
SSA Pro
Email [email protected] from the address on your account. I reply within two working days, usually sooner.
Support covers installing and configuring the plugin and the add-on, questions about what a number means, and bugs. It does not cover custom development, hosting problems, or third-party plugins.
Found a bug?
Tell me what you expected, what happened, and the plugin version from the Diagnostics tab. A screenshot helps more than a description.